Storytagger

Explore our user help guides

Browser app guides

Activate your StoryTagger account

Create a new account

How to set up your creator/user account on StoryTagger

Create your Account

Access different organisation accounts

Add a Campaign ID

Explore your topics

Get to know your home screen

Get to know your topics screen

How to find your way around the StoryTagger browser app

Getting started

How to plan your story

Watch your recordings

How to use prompts and notes to plan your story

Plan your story

Preparing to record

Recording

Review your recording

How to use your webcam/microphone to capture your story

Recording your story

Add title and thumbnail

Preview your story

How to review what you've recorded and share your story

Preview and submit your story

Can I change my creator name?

Can I change my story title?

Can I change my thumbnail?

Can I record another video?

How do I change my password?

How do I use the web based app?

I don't get many thumbnails to choose from when uploading my story

I keep running out of time

Invalid credentials

My video image is foggy

The record button won't work

Why does StoryTagger record in full screen mode?

Frequently Asked Questions 

Mobile app guides

Create your account from an invite email

How to use a Campaign ID

How do I activate my account?

How to record and submit your story

Playback and review

Ready to record?

Set the scene

Technical tips

Filming tips

Can I record another video story?

I can't hear sound in my recording

I can't see a video when I record.

I haven't received the email I expected

Log out of the StoryTagger app

My story has disappeared

My story won't submit

My story won't sync

Phone compatibility

Preview stories

Restart StoryTagger

Who can see my videos?

Why is my video labelled 'In review'?

Frequently Asked Questions

Find answers and get help from Intercom Support and Community Experts

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