Mobile app guides
28 articles
Frequently Asked Questions
Check here for common questions.
- Can I change my creator name?
- Can I change my story title?
- Can I change my thumbnail?
- Can I record another video story?
- How do I change my password?
- I can't hear sound in my recording
- I can't see a video when I record.
- I haven't received the email I expected
- I keep running out of time
- Invalid credentials
- Log out of the StoryTagger app
- My story has disappeared
- My story won't submit
- My story won't sync
- My video image is foggy
- Phone compatibility
- Preview stories
- Restart StoryTagger
- Who can see my videos?
- Why is my video labelled 'In review'?