Scheduled engagements
Scheduled engagements are customisable templates with pre-set functions. They help you communicate with creator groups at key times in your campaign. They will send automatically on the date and time you set.
There are 2 templates that can be used.
Personalised invite
Personalised reminder
Personalised invite
This invitation email template includes a default message you can edit and use to remind creators they have been invited to join your StoryTagger campaign.
It will nudge creators who have not yet created their StoryTagger accounts to set up and start creating their stories.
NOTE: The personalised invite can be set and used only once in a campaign.
Personalised reminder
This reminder email template includes a default message you can edit and send to nudge creators to upload a StoryTagger video.
Use it to email creators who have set up their StoryTagger account but have not yet uploaded a video, reminding them that the deadline for submitting their story is approaching.
TIP: You can set up multiple reminders, each one for a different topic or deadline.
Select your template
Choose whether you will be sending the personalised invite or reminder message.
Click the pencil icon to edit the invite message.
Click the window to edit the reminder message.
Edit your message
Read through the template copy and make the changes you need to suit your campaign.
Don't forget to check the subject line!
TIP: Use the placeholder text snippets to automatically populate creator and campaign names.
Set your sending criteria
Engagement name - Give your Engagement a descriptive name.
Select the Topic - This provides the context for your selection criteria.
Select a date - To schedule when you'd like to send the email
Set the 'When contributor has' field' - Click the drop down box and select an option.
'not created an account' - No account has been setup for this user
'created an account' - Active user, has not submitted a story for the selected Topic.
'Submitted a story' - Has submitted a story for the selected Topic.
Click 'Save' in the top right of the editor window to save your changes.
TIP: Leave the Topic blank to send to all topics.
Activate scheduled engagement
For the Personalised invite, click the 'X' toggle button so it slides over and displays a green tick.
Reminders are activated by saving them in the editor screen.