Resources
Guides to improve your storytelling workflows
36 articles
Creator support resources
Resources, video walkthroughs and editable guides to share with your story creators.
FAQs
Answers to your most common questions
- Setting a password
- Creator can't access the campaign using the campaign ID
- Creator hasn't received account verification email
- Curator verification email
- I’ve edited a topic but I can’t see the changes in the app
- Topics don't appear in app
- Can I reuse one topic structure in another campaign?
- Can I preview videos?
- Video stories don't appear for creators
- Can I change the title of a story?
- How do I invite people to share their story?
- Creator can't sync or submit video
- Our logo doesn't show in branded videos
- Can I add extra Curators?
- Creator has reported a problem with StoryTagger
- A creator can't access my campaign
- Locked account
- Swap your camera view
- Downloads won't work
- I can't see the campaign manager login screen?
- Microsoft consumer email accounts
- I can't log in to Campaign Manager
- How do people get the mobile app?
- Error: Session expired. Please log in again