Resources
Guides to improve your storytelling workflows
36 articles
Get the most value from your stories
Onboarding Story Matrix
Campaign Calendar
Watch our onboarding video
Introducing StoryTagger to your legal and InfoSec teamsA list of common questions initially asked by your partners in information security.
Creator support resources
Resources, video walkthroughs and editable guides to share with your story creators.
User guide for creators
20 tips for recording great stories
Mobile app walkthrough
Desktop web recording app walkthrough
Show creators where to access StoryTagger
Knowledge base resources
Editable guide to share with creators
FAQs
Answers to your most common questions
Setting a password
Creator can't access the campaign using the campaign ID
Creator hasn't received account verification email
Curator verification email
I’ve edited a topic but I can’t see the changes in the app
Topics don't appear in app
Can I reuse one topic structure in another campaign?
Can I preview videos?
Video stories don't appear for creators
Can I change the title of a story?
How do I invite people to share their story?
Creator can't sync or submit video
Our logo doesn't show in branded videos
Can I add extra Curators?
Creator has reported a problem with StoryTagger
A creator can't access my campaign
Locked account
Swap your camera view
Downloads won't work
I can't see the campaign manager login screen?
Microsoft consumer email accounts
I can't log in to Campaign Manager
How do people get the mobile app?
Error: Session expired. Please log in again